Vacancy Notice 1099

INTERPOL is the world’s largest international police organization, with 196 Member Countries. Created in 1923, it facilitates cross-border police co-operation, and supports and assists all organizations, authorities, and services whose mission is to prevent or combat international crime. 

INTERPOL strives to achieve a diverse and inclusive workforce and welcomes applications from individuals with diverse backgrounds, experiences, and perspectives. To achieve our Diversity goals, we encourage applications from women and nationals of under/unrepresented member countries who are passionate about our mission. INTERPOL’s recruitment process is merit-based hence all hiring decisions are made considering the applicant’s qualifications and the needs of the Organization.

Job Title: Administrator, General Services 
Reporting To: Head of General Services
Location: Lyon 
Type of contract: Fixed-term Contract 
Duration (in months): 36.00 
Grade: 5   
Number of post: 1
Level of Security screening:  Basic
Deadline for application: 20 July 2025

Conditions applying for all candidates

Only professional experience for which candidates can provide official proof of employment will be considered. Candidates could be requested to provide copies of such official documents prior to interviews/test.

* Subsequent extension to this post will be subject to the terms of the Organization’s Staff Manual, to satisfactory performance and to availability of funds.

Tests/interviews in connection to this selection procedure will take place approximately 2 to 3 weeks after the deadline for applications. Applicants are kindly requested to plan their availability during this period accordingly, in case they are short-listed.

​Selected candidates will be expected to report for duty approximately two to three months after receiving an offer of employment at the latest.

This selection exercise may be used to generate a reserve list of suitable candidates that may be used to address Organization's similar staffing needs in the future.

Under the authority of the General Services Manager, you will be responsible for leading and ensuring the quality of the support functions related to general services, including logistics and mail and freight by providing leadership, coordination and personnel support.

The position is suitable for a structured and results oriented manager who is focused on customer service with excellent organizational skills and a strong affinity to support functions.

A first successful experience in team management and/or in general services is a requirement for this role.

DUTY 1: General Services Logistics and Mail and Freight Team Management

Lead, motivate, and bring together a team

Develop team members' skills and foster a collaborative environment

Implement a management approach that is close to the team, based on recognition and active listening

Centralize and prioritize requests

Plan and organize the team's activities

DUTY 2: Contract and Service Provider Management at Headquarters

Ensure the management and oversight of service contracts (landscaping, cleaning, catering).

Be responsible for the quality of services provided by contractors

Participate in tendering processes

Monitor customer satisfaction to guarantee that contracts are meeting their intended goals and objectives.

DUTY 3: Administration of Workspaces

Ensure the monitoring of personnel movements (arrivals, departures, transfers) on the Lyon sites to follow-up the occupancy rate of the premises (staff assignment table and AUTOCAD plans to be updated regularly).

Organize internal moves and assess the need to call in an external service provider. Centralize all information and coordinate the service with the IT department.

DUTY 4: Management of On-Site Events

Based on the needs defined by internal clients, organize, with the client, all the requested services (VIP meals, cocktails, buffets, barbecues, with some events accommodating up to 500 people). In partnership with the catering company, make recommendations and assist with choices. Ensure that all necessary equipment for the event is available and anticipate the rental of additional equipment if necessary, as well as the reservation of services from external providers.

For each major event, establish a schedule for the team to ensure the smooth running of operations and the success of the event.

DUTY 5: Other

Perform any other duties as required by the hierarchy.

Education and qualification required:

• Three to four years of completed University degree in a related domain to logistics, events, mail and freight administration.

Experience required:

• A minimum of three  years of experience in this field of activity

Languages:

• Fluency in French is required;
• Fluency in English is required, particularly technical English in the logistics, events, mail and freight areas
• Knowledge of a third official language of the Organization (Arabic or Spanish) would be conisdered an additional asset.

Abilities required:

This position is the entry point for the many and diverse requests addressed to the General Services in all areas. Consequently, the following qualities are required:

• Management skills;
• Listening skills;
• Patience and flexibility;
• Service-oriented;
• Team spirit;
• Negotiation skills;
• Discretion;
• Reactivity;
• Sense of organization and anticipation;
• Attention to detail;
• Ability to manage change (space policy).