Vacancy Notice 1029

INTERPOL is the world’s largest international police organization, with 196 Member Countries. Created in 1923, it facilitates cross-border police co-operation, and supports and assists all organizations, authorities, and services whose mission is to prevent or combat international crime. 

INTERPOL strives to achieve a diverse and inclusive workforce and welcomes applications from individuals with diverse backgrounds, experiences, and perspectives. To achieve our Diversity goals, we encourage applications from women and nationals of under/unrepresented member countries who are passionate about our mission. INTERPOL’s recruitment process is merit-based hence all hiring decisions are made considering the applicant’s qualifications and the needs of the Organization.

Job Title: Senior Information and Business Product Manager 
Reporting To: Coordinator Information Management 
Location: Lyon, France
Type of contract: Fixed-term Contract
Duration (in months): 36 months 
Grade: 4 
Number of post: 1
Level of Security screening: Basic
Deadline for application: 29 April 2025

For Short-term vacancies only: For internal candidates holding fixed-term appointments, selection for this position will be treated as a Temporary Assignment.

Conditions applying for all candidates

Only professional experience for which candidates can provide official proof of employment will be considered. Candidates could be requested to provide copies of such official documents prior to interviews/test.

* Subsequent extension to this post will be subject to the terms of the Organization’s Staff Manual, to satisfactory performance and to availability of funds.

* This position is financed by a third-party, external to the Organization with funding provided by the donor. Although there is a commitment from the donor, the appointment may be terminated prior to indicate official end date of project, should the external funding for this position no longer be available. This position also carries, in principle, no expectation of renewal. Any potential subsequent extension will be subject to the terms of the Organization’s Staff Manual, to satisfactory performance and to availability of funds.

Tests/interviews in connection to this selection procedure will take place approximately 4 weeks after the deadline for applications. Applicants are kindly requested to plan their availability during this period accordingly, in case they are short-listed.

​Selected candidates will be expected to report for duty approximately two to three months after receiving an offer of employment at the latest.

This selection exercise may be used to generate a reserve list of suitable candidates that may be used to address Organization's similar staffing needs in the future.

The Global Digital Police Identity (GDPI) includes defining changes, testing and implementation.
INTERPOL seeks to establish digital identity management for police officers worldwide. These certified identities will allow INTERPOL and our member countries to design new transnational services available for police officers on the ground, primarily through mobile applications. The Global Digital Police Identity will be based on I-Trust which is a decentralized and autonomous identity management tool as foundation. The Global Digital Police Identity will enable law enforcement officers to connect to an “INTERPOL Ready” service catalog composed of services offered by INTERPOL Information System, National law enforcement services shared with worldwide law enforcement, Third party services (GAFA, BTX) supplied for law enforcement.

Under the supervision of the Assistant Director and the Coordinator Information Management, the incumbent will oversee the business management of the life cycle of some databases and database-related applications.  This includes defining guidelines and strategies for their continuous improvement and reviewing business impact analysis assessments related to new strategic or operational projects and change requests.

         DUTY 1

• Supervise day-to-day management of the databases and related applications, defining strategies, roadmaps and requirements for the execution of requests for assistance from member countries and/or internal users in consultation with the Coordinator Information Management.

• Supervising the implementation of the planning established by the Coordinator Information Management and the delivery of requested outcomes, including in relation to outreach activities required for the business product`s promotion and expansion of their usage.

• Supervise the business product management of police data applications, ensuring their coherence with INTERPOL`s processes and rules, developing new business product ideas and processes to track product use and impact on end users.

• Externally support Programme Managers or Project Managers in the ad-hoc implementation of projects with data management needs, according to workplans previously agreed with the Coordinator Information Management and in line with INTERPOL`s processes and rules.

• Web Services: Supervise the business liaison between the respective departments in IS Directorate and member countries wishing to implement business products (such as I-Link, Wisdm, …) and/or web services for data management (insertion, deletion, update) or to retrieve information from the databases (FIND and other webservice-based consultation tools), intervening on the discussions held by other staff members  of the Unit when appropriate.

• Business products: Contribute to guidelines for the management and update of the reference tables which contain all values used in various policing capabilities (I-link forms, e-ASF Graphical User Interface and SLTD or SMV databases etc.).

• Contribute to guidelines for the supervision, by Information and Business Product Managers or equivalent, of the procedures for the use of the police databases (direct or indirect access, interconnection, uploading or downloading).

• Define guidelines for the regular checks performed by the Information and Business Product Managers or equivalent, on the access authorizations or restrictions related to the databases and applications managed by the Unit; and assess the results, providing recommendations to the Coordinator Information Management on potential issues identified.

          DUTY 2

• Under the direction of the Coordinator Information Management, define guidelines for the management, including improvements, of the functional and quality aspects of the databases and the related applications, in cooperation with the IS Directorate.

• Supervise the assessment, by the Information and Business Product Managers or equivalent, of users` needs at the National Central Bureaus (NCBs) and at the INTERPOL General Secretariat, reviewing proposals of suitable capabilities to ensure better management of the information in INTERPOL’s Information System (IIS).

• Change management: define guidelines for the change management of the databases and police data applications, overseeing the liaison with other Departments/Units with regards to potential changes in the databases and related applications in the INTERPOL Information System.

          DUTY 3

• Supervision of trainings and/or presentations: be a certified INTERPOL instructor and supervise the delivery of dedicated business product and/or databases training to either INTERPOL General Secretariat or NCB`s staff when required, developing and implementing internal train-the-trainer courses.

• May be required to take part in international conferences related to his/her areas of expertise or provide guidelines for other staff members` participation on them.

           DUTY 4

• Other tasks:

• Advise and assist hierarchy in drafting memoranda and correspondence related to Sub Directorate and Directorate matters, providing guidelines for the contributions from other staff members of the Unit on this regard;

• Supervise the creation or revision of documents and user guides in relation to applications in his/her domains of expertise;

• As subject matter senior expert, participate upon request in working groups or meetings dealing with Sub-Directorate and Directorate related matters, and/or provide guidelines for the participation of other staff members on them;

• Perform any other duties as required by the his/her superiors and, in the case of core staff, will be regularly required to replace the Coordinator Information Management, in his/her absence.

Education and qualification required:

• Three-to-four years’ education at a University or other specialized higher education establishment in information systems, database management or related field.

Experience required:

• At least five years’ experience in database/information systems management or a related or relevant field.
• Experience working in or with law enforcement or international police organizations would be an additional asset.
• Experience in working with computers, including database or applications creation, development or management, knowledge of oral presentations software, business intelligence and word processing software.
• Experience in working in small teams  supervising the implementation of projects, cross-supervising people and the use of related resources in the context of projects would be an additional asset.
• Previous experience with INTERPOL databases and capabilities would be an additional asset.

languages:

• Fluency in English is required. Proficiency in a second official working language of the Organization (Arabic, French or Spanish) may be required in the framework of specific needs of the unit or ad-hoc project.
• Knowledge of other languages would be an additional asset.
• Strong communication skills, both in written and oral form (public speaking and delivery of presentations).

Abilities required:

• Personal and professional maturity;
• Ability to maintain objectivity and apply logical reasoning;
• Ability to work in teams as well as individually with minimum supervision;
• Ability to work under pressure;
• Good social skills, particularly in a multicultural environment;
• Initiative, creativity (creative thinking) and curiosity;
• Ability to develop and maintain professional networks;
• Ability to synthesize & analyse;
• Good listening skills;
• Problem-solving aptitude;
• Ability to understand the interactions between diverse tasks and propose/supervise the implementation of new solutions;
• Ability to assess different alternatives of solution and elaborate technically feasible and business-oriented proposals to management;
• Ability to interact with IT units or teams to ensure a proper level of coordination between the technical and business aspects on the management, creation, development or improvement of information and business products;
• Knowledge of the Organization’s Constitution and its other rules and regulations, in particular the Rules on the Processing of Data (RPD) would be an additional asset.